Remote Account & Retention Specialist
Remote / Online - Candidates ideally in
Massachusetts, USA
Listed on 2026-01-14
Massachusetts, USA
Listing for:
EverCommerce
Remote/Work from Home
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A service commerce platform company is seeking an Account Manager in Massachusetts to manage customer relationships and optimize engagements for existing accounts. The role involves resolving customer issues, conducting regular check-ins, and onboarding new clients for their DrChrono system. Strong communication skills are essential, along with a preference for candidates with customer service experience and a relevant college degree. Flexible work arrangements are available, including remote options.
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