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Customer Success Mgr./ CSM Account Manager

Remote SaaS Customer Success & Engagement Lead

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Dodge Construction Network
Remote/Work from Home position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading construction technology company is seeking a Customer Engagement Manager to enhance customer satisfaction and drive retention. This role involves supporting subcontractors and contractors by providing proactive guidance and valuable insights. Responsibilities include managing client relationships, executing customer engagement programs, and achieving KPIs for account retention. The ideal candidate will have experience in sales or customer support in SaaS and exhibit strong communication skills.

This is a remote position based in the United States.
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