Portugal - Customer Care/Italian Market
Remote / Online - Candidates ideally in
20900, Monza, Lombardia, Italy
Listed on 2026-01-14
20900, Monza, Lombardia, Italy
Listing for:
Altro
Full Time, Remote/Work from Home
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Work in Portugal - Customer Care/Italian Market (Remote Job with Accommodation)
Join Global People Sphere in the Customer Operations & International Support team. We are looking for Italian‑speaking talents who want to build a career remotely from Portugal.
Position
Customer Support Representative
Location
Remote in Portugal
Market
Italian‑Speaking
Your Main Responsibilities
Respond to customer requests via email, chat, contact forms, and calls
Handle support tickets related to general queries, refunds, or incomplete services
Call users to speed up case resolution and improve communication
Perform back‑office tasks that may involve outbound calls
Conduct outbound calls to promote products, collect feedback, and support customer success
Maintain accurate records using CRM tools
Achieve performance goals and respect deadlines
Provide operational feedback and escalated cases when needed
Salary Package
Salary: up to €1,000 + performance & complexity bonus gross per month (14 salaries per year)
Relocation support (exceptional, for candidates moving from abroad)
Accommodation Option
Studio apartment in a company shared building for up to 12 months. Rent: €280/month, all utilities included (deducted from payslip).
Working Conditions
40 hours/week + 1 hour lunch break
22 vacation days per year
Compensation day for working on a Portuguese public holiday
Why Portugal?
A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work‑life balance.
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