Remote Desk Associate - CS Ops & Onboarding
Remote / Online - Candidates ideally in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-01-13
Hartford, Hartford County, Connecticut, 06112, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading telecommunications company seeks a Support Desk Associate to provide back-office support to the customer success team. Responsibilities include Tier 2 support, request prioritization, documentation in Salesforce, and assisting with customer onboarding strategies. The ideal candidate has at least one year of experience in customer support, strong communication skills, and a commitment to empathy and integrity within their role.
This position is remote across multiple states, including Connecticut.
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Position Requirements
10+ Years
work experience
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