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Remote SaaS Customer Success & Engagement Lead

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: Dodge Construction Network
Full Time, Remote/Work from Home position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
A leading construction data provider is seeking a Customer Engagement Manager to support its SMB customer base. The role involves building and maintaining client relationships, ensuring customer satisfaction, and driving product adoption through proactive outreach. Ideal candidates will have 2+ years in sales or account management, strong communication skills, and a dedication to helping clients succeed. This full-time position is remote and focuses on fostering long-term partnerships to enhance customer retention.
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