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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

Remote Customer Support & Self-Service Specialist

Remote / Online - Candidates ideally in
Aurora, Kane County, Illinois, 60505, USA
Listing for: Workoo Technologies
Remote/Work from Home position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading customer support provider is seeking a Customer Support and Self-Service Specialist to assist customers with inquiries and improve satisfaction. This 100% remote role requires strong communication skills and the ability to adapt to a fast-paced environment. Ideal candidates have a BA/BS degree and 2+ years in customer service, preferably in a call center. Responsibilities include analyzing customer needs, maintaining accurate records, and providing support to ensure a positive experience.
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