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Remote Travel Reservations Specialist

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Exciting Travel Now
Remote/Work from Home position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Event Manager / Planner
Job Description & How to Apply Below

Remote Travel Reservations Specialist

As a Remote Travel Reservations Specialist with Exciting Travel Now, you will guide clients through every stage of their journey, from planning to safe return. Your role ensures a seamless, stress‑free experience by assisting with travel arrangements, answering questions, managing updates, and resolving challenges with professionalism and care.

Key Responsibilities
  • Respond to client inquiries across email, phone, and messaging in a timely and professional manner.
  • Support clients with booking modifications, cancellations, and special travel requests.
  • Provide accurate and up‑to‑date information on destinations, travel documentation, and agency processes.
  • Follow up with clients to confirm travel plans and gather post‑trip feedback.
  • Address concerns with empathy and efficiency, ensuring client satisfaction.
Benefits
  • Remote flexibility – work from anywhere with flexible hours.
  • Exclusive travel perks and access to industry‑only discounts.
  • Professional growth – ongoing training and support from a dedicated team.
What We’re Looking For
  • Excellent written and verbal communication skills.
  • A background in customer service, ideally in travel, tourism, or hospitality.
  • High attention to detail, strong organizational habits, and a proactive mindset.
  • Tech‑savvy with a quick ability to learn new systems and booking tools.
  • A genuine enthusiasm for travel and helping others create memorable experiences.
Seniority level

Not Applicable

Employment type

Full‑time

Job function

Management and Manufacturing

Industries:
Travel Arrangements

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