Remote Desk Associate - CS Ops & Onboarding
Remote / Online - Candidates ideally in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-01-13
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
A leading telecommunications company is seeking a Support Desk Associate to deliver Tier 2 CSS support. This role requires strong communication skills, attention to detail, and a customer-first approach. The successful candidate will respond to customer requests, manage back-office tasks, and document interactions. Offering a flexible work-from-home model, this position is crucial in enhancing the customer experience and supports professional development.
Candidates should possess a solid foundation in customer success practices and relevant tools.
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Position Requirements
10+ Years
work experience
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