Remote Desk Associate - CS Ops & Onboarding
Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-01-13
Richmond, Henrico County, Virginia, 23214, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A telecommunications company is seeking a Support Desk Associate to provide back-office support for customer success teams. The role entails handling high-touch customer segments, prioritizing requests, and implementing onboarding processes. Ideal candidates will have over a year of experience in customer support, strong communication skills, and a detail-oriented approach. The position allows for remote work from any state in the U.S. Competitive compensation is offered based on geographical location.
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Position Requirements
10+ Years
work experience
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