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Federal Senior Customer Success Manager | Remote East Coast
Remote / Online - Candidates ideally in
California, Moniteau County, Missouri, 65018, USA
Listed on 2026-01-13
California, Moniteau County, Missouri, 65018, USA
Listing for:
AAlusion
Remote/Work from Home
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Client Relationship Manager
Job Description & How to Apply Below
A tech company is seeking a Senior Customer Success Manager for the Federal sector, responsible for enhancing customer adoption of solutions. The ideal candidate will have over 5 years of experience in public sector customer success within a SaaS organization, strong knowledge in IAM, and excellent communication skills. Responsibilities include guiding clients post-sale, monitoring utilization trends, and collaborating with internal teams for client success.
Available for remote work with travel up to 35%.
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Position Requirements
10+ Years
work experience
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