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Technical Support HelpDesk/Support

Remote SaaS Customer Success & Engagement Lead

Remote / Online - Candidates ideally in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: Dodge Construction Network
Remote/Work from Home position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider is seeking a Customer Engagement Manager to support their SMB customer base in the United States. This remote role will focus on building long-term client relationships, ensuring customer satisfaction, and helping clients realize value from their products. Ideal candidates should have SaaS experience, strong communication skills, and be able to coach customers on best practices. The position offers a competitive salary range of $50,000-$60,000 plus additional benefits.
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