Customer Service​/Tech Support Rep – Tech Products; Night Shift, Remote

Why consider this job opportunity:

• Base salary of $21.49/hr, plus performance-based incentives
• Daily Pay enrollment option to access pay early
• Paid training and lucrative employee referral bonus opportunities
• Work-from-home convenience with a supportive remote work environment
• Opportunities for career advancement and personal development through mentorship programs
• Participation in diversity, equity, and inclusion initiatives and employee networking groups

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Maintain broad knowledge of client products and services, such as smartphones and computers
• Deliver exceptional customer experiences while providing support

• Strong focus on building customer relationships
• 1+ year of customer service experience
• Ability to work an evening or overnight schedule
• High school diploma or GED
• Proficiency in fast-paced multi-tasking and strong problem-solving skills

• Technical support experience
• Familiarity with iOS and/or MacOS or comparable technology
• Strong computer navigation skills and PC knowledge
• Eagerness to learn new technologies
• A quiet, distraction-free work environment at home

#Customer Support #Tech Support #Remote Work #Career Growth #Diversity And Inclusion

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.