Customer Service Rep – Automotive; Remote

Employer Industry: Customer Service and Support in the Automotive Sector

• Salary up to $20/hr, with performance-based incentives
• Opportunity for career advancement, with 80% of managers promoted from within
• Flexible work-from-home environment
• Comprehensive benefits including medical, dental, vision, and paid time off
• Access to daily pay through the Daily Pay enrollment option
• Supportive and inclusive company culture with diverse employee resource groups

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• Minimum of 1 year of customer service experience
• High school diploma or GED
• Open availability for work shifts
• Strong computer navigation skills and PC knowledge
• Ability to maintain a quiet, distraction-free home work environment

• Eagerness to learn new technologies
• Proficiency in fast-paced multi-tasking
• Desktop or laptop for PC and internet testing; a work computer may be provided depending on the position offered
• High-speed internet connection (no wireless/hotspots or satellite)

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