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Customer Service Rep Customer Success Mgr./ CSM Bilingual Call Center / Support

Remote Retention Specialist: Customer Success & Upsell

Remote / Online - Candidates ideally in
Chatham, Ontario, Canada
Listing for: Cogeco Connexion
Remote/Work from Home position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A telecommunications company is seeking a Retention Specialist to provide exceptional customer service while retaining clients. In this remote role, you will manage inbound and outbound inquiries, resolve issues, and promote services to keep customers engaged. Ideal candidates have 1+ year of experience in customer service and excellent negotiation skills. The position offers a flexible work environment and attractive compensation packages.
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