Remote SaaS Customer Success Agent; US Focus
Remote / Online - Candidates ideally in
South Africa
Listed on 2026-01-13
South Africa
Listing for:
Graduate
Remote/Work from Home
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
A fast-growing SaaS company in South Africa is looking for a Customer Support Agent to enhance the service experience for users and clients. You will handle client queries, manage workflows, and ensure resolutions align with service standards. Ideal candidates have 4+ years in customer support, excellent English skills, and proficiency in tools like Zendesk.
This role offers flexibility to work remotely and thrive within a mission-driven team culture.
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