Customer Service - Italian speaking - remote in Greece

Position: Customer Service - Italian speaking - 100% remote in Greece
Location: Casalnuovo di Napoli

P osition:
Customer Service Agent
W ork model: 100% remote
L ocation:
Greece
E mployment type:
Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

Chatting  with customers via phone, messages & email

Resolve queries related to  orders, refunds, delivery, and platform use

Provide professional and empathetic  customer service support  across all service channels

Follow presented  response templates and quality standards

Perform  ad-hoc tasks  as required by the project team

Giving  product tips & recommendations

We need YOU, because:

You’re  ready  to relocate to sunny Greece

You speak the  required   language  fluently

You have  strong English skills  – both written and spoken

You’ve got an excellent eye for the  detail

Problem-solving  is your superpower

You can stay  calm  and  professional  - even when things don’t go as planned

Customer support  experience  is nice to have, but not a deal breaker!

What’s in it for you?

Complete support  to help you ease your  relocation to Greece  (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)

Competitive monthly salary +  2 extra salaries  per year

Health care  benefits

Full paid  training  by certified instructors

Professional  growth  &  development  opportunities

Special events  as well as community & social responsibility initiatives

Free  online Greek language courses

Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.

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