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Technical Support Customer Success Mgr./ CSM

Strategic Partner, Customer Success & Health Tech

Remote / Online - Candidates ideally in
Decatur, DeKalb County, Georgia, 30089, USA
Listing for: VirtualVocations
Remote/Work from Home position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A remote job platform is seeking a Strategic Partner to enhance long-term relationships with key customers. The ideal candidate will have over 12 years of experience in a health-related field and proven expertise in customer lifecycle strategy. Responsibilities include making key decisions that impact customer satisfaction, leading initiatives to improve the customer experience, and serving as the main point of escalation for complex issues.

Strong leadership skills and proficiency in MS Office are essential.
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