Student Response Specialist; Remote

Employer Industry: Higher Education

• Salary up to $22.69 per hour
• Comprehensive benefits package including health, dental, and vision insurance, life insurance, and retirement plans
• Opportunities for career advancement and compensation growth within the organization
• Supportive work environment with a focus on professional development and training
• Flexible work hours to accommodate potential students, including weekends and evenings

• Engage with potential students through inbound and outbound phone calls and chat, assessing their eligibility for enrollment
• Utilize effective questioning techniques to gather relevant information and provide guidance on available program options
• Deliver exceptional customer service by addressing inquiries and creating a welcoming environment for prospective students
• Maintain accurate records of all interactions and outcomes using CRM systems
• Collaborate with team members and leadership to enhance outreach strategies and ensure compliance with regulatory policies

• High school diploma or equivalent required
• Minimum of 3 years of relevant experience in customer service or sales‑oriented roles
• Excellent verbal communication skills, including active listening and clear articulation
• Strong interpersonal skills to connect with diverse individuals
• Highly organized and detail‑oriented, capable of multitasking effectively

• Previous experience in a student services or higher education environment
• Proven ability to meet and exceed Key Performance Indicators (KPIs)
• Experience using CRM systems and databases
• Flexibility to work various shifts, including weekends and evenings
• Commitment to ongoing professional development and training

#Higher Education #Student Services #Career Opportunity #Customer Service #Professional Development

"We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer."