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Remote Customer Success Manager - Adoption
Remote / Online - Candidates ideally in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2026-01-13
Newton, Middlesex County, Massachusetts, 02165, USA
Listing for:
Informa Plc
Remote/Work from Home
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading B2B technology firm based in Massachusetts seeks a motivated Customer Success Manager to enhance customer retention and growth. This role involves developing strategic relationships with clients, onboarding them to our integrated media and data services, and supporting their specific goals and KPIs. Ideal candidates should possess a Bachelor’s degree and have 2-4 years of customer-facing experience, preferably with SaaS products.
The position offers competitive salary along with great benefits.
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