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Remote Desk Associate - CS Ops & Onboarding

Remote / Online - Candidates ideally in
Pierre, Hughes County, South Dakota, 57501, USA
Listing for: Lumen
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40500 - 53500 USD Yearly USD 40500.00 53500.00 YEAR
Job Description & How to Apply Below
Position: Remote Support Desk Associate - CS Ops & Onboarding
A leading telecommunications company is seeking a Support Desk Associate to provide back-office support to customer success professionals. The role involves handling Tier 2 CSS support, prioritizing customer requests, and assisting in customer onboarding workflows. Ideal candidates will have at least one year of customer support experience, strong communication skills, and a working knowledge of Salesforce. This position offers the flexibility to work from home and has competitive compensation ranging from $40,500 to $53,500 based on location.
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Position Requirements
10+ Years work experience
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