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HelpDesk/Support Technical Support Bilingual Customer Service Rep

Remote AI SaaS Support Specialist – Junior

Remote / Online - Candidates ideally in
Augusta, Richmond County, Georgia, 30910, USA
Listing for: Process Street
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Bilingual, Customer Service Rep
Job Description & How to Apply Below
A SaaS startup is seeking a Junior Customer Support Specialist to join its dynamic team in Augusta, Georgia. This remote role involves addressing customer inquiries via various channels, advising on software usage, and enhancing customer experiences. Ideal candidates have a solid background in customer service, strong communication skills, and a passion for technology. With benefits including unlimited PTO and equity options, this is a great opportunity for those looking to make a significant impact in a rapidly growing company.
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