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Bilingual Medicare Customer Success Agent - Remote

Remote / Online - Candidates ideally in
Columbia, Lexington County, South Carolina, 29228, USA
Listing for: Humana
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Customer Success Mgr./ CSM, Spanish Customer Service
  • Language/Bilingual
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Columbia

A leading health services company is looking for Customer Success Agents who are bilingual in English and Spanish. In this remote role, you will guide members through their healthcare journeys by explaining benefits and resolving issues. Responsibilities include providing empathetic support during inbound and outbound calls and assisting with member retention. Candidates should possess a valid Health Care Sales License, along with at least two years of related experience in a virtual environment.

Flexibility in schedules is expected, including potential overtime or weekend work.
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