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HelpDesk/Support Customer Service Rep

Remote Card Services & Credit Support Specialist

Remote / Online - Candidates ideally in
Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Extend Your Team
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A financial services company is seeking a detail-oriented customer experience manager for a remote role. Responsibilities include resolving customer account issues, documenting interactions, and providing exceptional service. The ideal candidate will have at least 3 years of customer service experience, particularly with mortgage or credit card accounts, and must be adept in tools like Zen Desk and Amazon Connect. Flexibility to work US Pacific time is essential.

This role offers the chance to be part of an innovative team providing outstanding customer experiences.
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