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Remote Tip-Line & Call Center Specialist

Remote / Online - Candidates ideally in
Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: IronMountain Solutions
Full Time, Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider is seeking a motivated Customer Service Representative for their fully remote DHS ICE HSI Tip Line. This role requires a meticulous individual who can handle incoming calls and tips, perform research, and document information accurately. Candidates should have over 3 years of experience in a call center, demonstrating strong analytical and communication skills. The ability to work in a high-volume environment and support diverse stakeholders is essential.

This is a full-time position offering the possibility of remote work, with occasional in-person visits required.
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