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Customer Service Rep Bilingual HelpDesk/Support Call Center / Support

Remote Call Center Specialist - Tips & Investigations

Remote / Online - Candidates ideally in
Thomasville, Davidson County, North Carolina, 27630, USA
Listing for: IronMountain Solutions
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
A leading technology solutions provider is seeking a motivated Customer Service Representative for the DHS ICE HSI Tip Line. This fully remote position requires strong communication skills and at least 3 years of call center experience. Responsibilities include managing incoming calls, documenting information, and preparing reports. Candidates should possess multitasking abilities and a strong focus on customer service, with experience in telephony systems and CRM tools being essential.
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