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Client Relationship Manager Customer Success Mgr./ CSM Customer Service Rep

Senior Member Relations Concierge — Remote

Remote / Online - Candidates ideally in
Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A leading financial services firm is seeking a Member Relations Sr Associate responsible for driving key performance indicators related to customer service and retention. Candidates should have a Bachelor's degree, at least 2 years of experience in client-facing roles, and strong communication skills. The position provides an opportunity to work in a dynamic and inclusive environment, with responsibilities including directly managing member inquiries and operational-related projects.

The role is remote eligible, with competitive salary and benefits.
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Position Requirements
10+ Years work experience
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