Collections Representative; WI

Job Summary

Applicants must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho. This position is fully remote.

Join our growing collections team where skill, persistence, and professionalism can directly translate into unlimited income. This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect.

We currently focus on medical collections and will soon expand to other financial services. You will contact consumers with past‑due balances and help them find a resolution. Successful candidates are reliable, comfortable with a set schedule, enjoy speaking with many people throughout the day, and are great listeners who negotiate acceptable payment arrangements for both parties.

Start: You will begin with an hourly rate of $20 during a virtual training class led by experts. You will learn the basics of technology, required laws, standards, and call negotiations.

6 Months: After meeting minimum quality and collected fees levels, you transition to $17/hr with performance‑based bonuses in addition to the wage, positioning you to earn in excess of your starting rate.

Full Commission: Once you master your role, you may elect to go on full commission. This plan allows the company to pay you the maximum amount for your quality work and collected fees, enabled by a no‑cap on income for top collectors.

• Work from your home or in our Marshfield, WI office. A private office space is required.
• Monday through Friday (8AM‑5PM CST / 9AM‑6PM ET) full‑time schedule. Commission plan candidates must also work two nights (8AM‑7PM CST / 9AM‑8PM ET) per week in exchange for every other Friday off.
• Alternate schedules including evenings until 9:00 PM CST and Saturdays may become available for routine or variations to the normal schedule in 2026.
• Paid medical insurance with assistance to select qualified options.
• Additional options for dental/vision, paid short‑term disability, and life insurance.
• Generous PTO (3 weeks per year) plus holiday pay and make‑up time benefits beginning within month three of employment.
• 401(k) plan.
• Company shares through an annual discretionary bonus, which employees may receive in full or deposit (some or all) into their 401(k).
• Exclusive employee discount program through Access Perks.
• The company provides required equipment.

• Previously demonstrated experience working with customers to successfully resolve challenging situations is required.
• Highly developed, professional communication skill suitable for conflict resolution is required.
• Ability to self‑manage in a remote office when working from home is a must, as is attendance when scheduled. No absences are allowed during training.
• Remote employees must have a private workspace and fast, reliable internet meeting speed test and other standards confirmed through the selection process and throughout employment.
• Experience in medical or other bill collection is welcomed but not required. If you are an experienced collector, we look forward to sharing how similar performance would be compensated and rewarded in our environment.

Rev Cycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.