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Remote Inbound Support Specialist; Tip Line
Remote / Online - Candidates ideally in
West Jefferson, Ashe County, North Carolina, 28694, USA
Listed on 2026-01-27
West Jefferson, Ashe County, North Carolina, 28694, USA
Listing for:
IronMountain Solutions
Full Time, Remote/Work from Home
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: West Jefferson
A leading technology firm seeks a motivated Jr Customer Service Representative for the fully remote DHS ICE HSI Tip Line role. Candidates should have over 3 years of call center experience, exceptional multitasking abilities, and strong analytical skills. The position involves managing incoming calls, documenting information, and preparing reports. The ideal candidate thrives in a high-pressure environment and has excellent communication and problem-solving skills.
This is a full-time, mid-senior level position.
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