Customer Service​/Tech Support Rep – Financial; Remote

Why consider this job opportunity

• Base salary of $15/hr, with potential for higher rates based on qualifications and experience
• Opportunity for career advancement, with 80% of managers promoted from within
• Work-from-home convenience, offering flexibility in your work environment
• Comprehensive benefits package including medical, dental, vision insurance, and a 401(k) plan
• Paid training and performance-based incentives, along with lucrative employee referral bonuses
• Join a diverse and inclusive workplace dedicated to employee growth and community support

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver expert customer experiences with a positive attitude

• Minimum of 1 year of customer service experience
• Technical support experience preferred
• A high school diploma or GED
• Strong problem-solving skills and ability to multitask in a fast-paced environment
• Must have a quiet, distraction-free home environment for work

• Experience with customer relationship building
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• Availability for open shifts and flexible hours

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."