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Hybrid-Remote Concierge Pet Onboarding & Care
Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-01-12
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for:
Sundays for Dogs
Full Time, Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A direct-to-consumer pet food brand in Cleveland, Ohio, seeks a Concierge Specialist to enhance customer experience during the onboarding process. This role involves proactive communication with new subscribers, providing personalized guidance based on each dog's profile. Candidates should have experience in hospitality or premium customer care and excellent communication skills. Benefits include unlimited PTO, equity options, competitive health plans, and a supportive work-from-home environment.
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