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Head of Customer Success – Scale & Retention; Hybrid
Remote / Online - Candidates ideally in
Vancouver, BC, Canada
Listed on 2026-01-12
Vancouver, BC, Canada
Listing for:
Brex Inc.
Full Time, Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
CRM System, Technical Support -
IT/Tech
FinTech, CRM System, Technical Support
Job Description & How to Apply Below
A leading fintech company in Vancouver is seeking a Manager of Customer Success. This role involves leading a team to enhance customer engagement and retention, driving performance metrics, and collaborating with multiple departments. Candidates should have over 5 years of experience in customer success roles and proven leadership in SaaS or fintech environments. The position offers a hybrid work setup with flexible remote work options.
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