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CRM System

Remote CX Onboarding & Activation Lead

Remote / Online - Candidates ideally in
Rome, Italy
Listing for: Smartness
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    CRM System
Job Description & How to Apply Below
A hospitality technology company in Italy is seeking a CX Operations Manager to enhance the onboarding process for its clients. The successful candidate will lead a team and improve operational efficiency while ensuring a top-notch customer experience. Ideal applicants possess experience in customer onboarding within a B2B SaaS context, team management skills, and a strong communication ability in both Italian and English.

This role offers competitive compensation and remote working opportunities.
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