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CHLH​/Customer Service Assistant

Remote / Online - Candidates ideally in
Fort William, Highland, PH33, Scotland, UK
Listing for: High Life Highland
Part Time, Contract, Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: CHLH/2601/03 Customer Service Assistant

High Life Highland is a dynamic and exciting Charity to work for with our purpose being to make life better for everyone, including our employees. We strive to provide a family friendly work environment for all employees so that they find it easier to balance family and work obligations.

About the Role

Based at Lochaber Leisure Centre

*** A Disclosure Scotland PVG check is not required for this post. ***

High Life Highland is charity and our purpose is Making Life Better. We are a fun, friendly, kind, caring, supportive, inclusive and proud organisation with strong people values based around integrity, community, accountability, respect and example. We believe if all our of employees strive to embrace our people values then, collectively, we give ourselves the best chance of fulfilling our purpose of Making Life Better.

High Life Highland is an equal opportunities employer. We are committed to ensuring that no job applicant or employee receives less favourable treatment because of age, colour, disability, ethnic origin, gender reassignment, marital or family status, nationality, race, religion or belief, sex, sexual orientation, or any other non-job related factor

Flexible working opportunities are key to creating a balance between work and home life and High Life Highland offers employees.

Opportunities to work from home (where appropriate). Flexible working hours. Flexi-leave scheme. Flexible retirement scheme.

35 days pro rata per annum (including statutory leave) rising to 40 days after 5 years.

Special paid leave to care for your children or dependent relatives.

Up to 18 weeks unpaid parental leave.

Our induction programme helps all new employees get to know the organisation and their individual job. The Charity will provide all the training needed for the role and have a six monthly appraisal system which focuses on development needs and gives employees the chance to talk about their job, and their plans for the future.

High Life Highland has a fair and transparent pay strategy with nationally negotiated pay awards each year. We contribute to a pension scheme that enables employees to make adequate provision for when they retire. There are also opportunities to enhance pension contributions through an AVC scheme.

As well as many part-time and term-time only posts.

Access to our Employee Benefits Scheme includes

Discounted highlife membership and associated discounts with partner organisations and services.

Many additional lifestyle discounts with High Street retailers.

Cycle to work scheme.

Additional Annual Leave Purchase opportunities.

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