Operation Executive - Saudi National Job Riyadh Riyadh Region Saudi Arabia,Customer Service/HelpDesk

About Tahaluf

Tahaluf is the largest B2B live and on‑demand events organizer in Saudi Arabia. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF). The company produces record‑breaking events such as LEAP, Cityscape, Black Hat MEA and CPHI Middle East.

Job Description

The Operations Executive supports the Operations Manager(s) in the operational delivery of their allocated events across EMEA. The role requires strong organization, initiative, and the ability to meet deadlines while coordinating multiple event verticals.

Responsibilities

Execute various tasks assigned by the Operations Manager to support exhibitions across EMEA.
Create and maintain event‑specific project plans for review and sign off.
Create purchase orders, update budget and invoice trackers.
Manage floor plans and respond to exhibitor queries.
Develop schedules for catering, electrics, furniture, signage, rigging, and temporary staff.
Design and produce simple system‑built feature areas as needed.
Deliver all operational sponsorship deliverables, contracts and specials in cooperation with the sales team.
Coordinate temporary staff, produce briefs and conduct onsite inductions.
Maintain day‑to‑day liaison with internal event teams, venues, contractors, suppliers and exhibitors.
Compile post‑event reports and analysis with other team members.
Pre‑show packing, research and order equipment and services (radios, stationery, wristbands, PPE, etc.) and manage onsite welfare for show teams and contractors.
Create onsite documentation including staff briefings, exhibitor lists, floor plans, welcome packs and safety information.
Support various teams, including Customer Service, by answering exhibitor queries.
Attend meetings requested by the Operations Manager and take minutes and actions for distribution.
Arrange travel and accommodation bookings within the allocated budget.
Operate in accordance with the company’s H&S, Security and Sustainability guidelines.
Assist with implementing internal and external Service Level Agreements.
Perform additional duties commensurate with the grade and responsibilities.

Qualifications

This role is only for a Saudi National.
Minimum two years of experience at Operations Executive level.
Proficient with Microsoft Office:
Excel (advanced functions) and PowerPoint; uploading and archiving documents.
Knowledge of industry venues and current contractors.
Proactive, initiative‑driven, with strong time‑management and organizational skills.
Ability to work independently, meet deadlines, and operate within budgetary targets.
Excellent interpersonal, oral and written skills in English; additional languages are beneficial.

Additional Information

Core Benefits

Medical insurance for individual and family.
Annual leave – 25 days.
Remote working on Sundays.
Work from anywhere – one month per year.
School fees contribution, 40,000 SAR per child per year (up to three children).
Wellbeing benefits.
Residency visa including yearly dependent fees.
Individual annual flight allowance for expatriates.

Local Relocation Package

Paid flight to Riyadh for individual and family.
30‑day accommodation or a one‑off payment of SAR 5,000.
Up to SAR 2,500 reimbursement for shipping goods/excess baggage costs.

We work hard to make life at Tahaluf rewarding, supportive and enjoyable for everyone. We champion energy and ambition and look for colleagues who roll their sleeves up and make things happen. We celebrate difference and welcome applicants from all backgrounds. We provide a disability‑friendly environment; if you require any support during the interview or selection processes, please let us know.

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