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Concierge Specialist Subscriber Onboarding & Support
Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-01-12
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for:
Sundays for Dogs
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A pet food brand in Cleveland, Ohio is seeking a Concierge Specialist to enhance the new subscriber experience. This role requires proactive customer engagement through their onboarding process, ensuring smooth transitions during feeding adjustments. Candidates should have experience in premium customer care and strong communication skills, with a passion for pets. Benefits include unlimited PTO, equity options, and comprehensive medical coverage.
Opportunity for remote work with occasional in-person meetings.
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