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HelpDesk/Support Customer Service Rep Technical Support

Global IT Customer Success Leader — Remote | Stock Grants

Remote / Online - Candidates ideally in
McAllen, Hidalgo County, Texas, 78501, USA
Listing for: Deel
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading SaaS company in Texas seeks an IT Customer Success Manager to onboard and grow customer accounts while ensuring their satisfaction. The role requires excellent communication skills in English and either French or German, alongside a minimum of two years in customer/client success roles. You will provide tailored support, nurture client relationships, and advocate for clients' needs, playing a crucial part in the company's revenue targets and long-term growth.
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