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Remote Desk Associate - CS Ops & Onboarding

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83708, USA
Listing for: Lumen
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Position: Remote Support Desk Associate - CS Ops & Onboarding
A leading telecommunications company is seeking a Support Desk Associate to provide functional support to customer success teams. This role involves managing customer inquiries, conducting renewal tasks, and facilitating customer onboarding. Ideal candidates should have at least 1 year of support experience, strong communication skills, and a good understanding of Customer Success methodologies. The position is remote, allowing flexibility in work location.

Competitive compensation and benefits included.
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Position Requirements
10+ Years work experience
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