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Client Relationship Manager Technical Support

NOC Operations Manager – Remote Customer Support

Remote / Online - Candidates ideally in
Olympia, Thurston County, Washington, 98502, USA
Listing for: Lumen
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Technical Support
Job Description & How to Apply Below
A leading telecommunications company is looking for a Manager NOC I to oversee customer operational support teams in a remote position. The role involves managing daily operations, driving performance through coaching and monitoring, and ensuring exceptional service delivery aligned with customer expectations. Ideal candidates will have a Bachelor's degree and over 3 years of relevant experience. This position offers competitive compensation and a comprehensive benefits package, focusing on employee wellbeing.
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