Remote Travel Specialist

Remote Travel Specialist

Apply to join HJB Travels as a Remote Travel Specialist. The role offers remote flexibility for travel and planning support and is based in Massachusetts.

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from planning to safe return—by assisting with travel arrangements, answering questions, managing updates, and resolving challenges with professionalism and care.

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special requests.
• Provide accurate, up‑to‑date information on destinations, travel documentation, and agency processes.
• Follow up to confirm travel plans and gather feedback after trips.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

• Excellent communication skills – both written and verbal.
• Background in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Not Applicable

Full‑time

• Management and Manufacturing
• Industries:
  Travel Arrangements

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