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Senior Customer Success Leader — Remote Focused
Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-01-12
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for:
CertifID
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A recognized startup is seeking a Senior Customer Success Manager to manage a diverse portfolio of enterprise and mid-market customers and ensure their continued adoption of a fraud-mitigation platform. This role includes onboarding, performance assessments, and identifying expansion opportunities. Candidates should have over 7 years of customer success experience and strong relationship-building skills. A commitment to effective communication and project management is essential.
Remote work options are available.
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Position Requirements
10+ Years
work experience
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