Customer Onboarding Specialist
Remote / Online - Candidates ideally in
Wichita, Sedgwick County, Kansas, 67232, USA
Listed on 2026-01-12
Wichita, Sedgwick County, Kansas, 67232, USA
Listing for:
The Strickland Group
Full Time, Part Time, Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Join Our Team as a Customer Onboarding Specialist – Set Customers Up for Success!
Are you passionate about guiding customers, ensuring a smooth onboarding experience, and setting them up for long-term success? We’re looking for a Customer Onboarding Specialist to join our team! In this role, you’ll be responsible for providing a seamless transition for new customers, ensuring they have the tools and knowledge needed to maximize the value of our products and services.
Why You’ll Love This Role:- Comprehensive Training – Whether you’re experienced or new to onboarding, we provide the tools and support to help you succeed.
- Flexible Work Schedule – Full-time or part-time opportunities with remote flexibility.
- Career Growth – Clear advancement paths into customer success, account management, or leadership roles.
- Competitive Compensation – Base pay plus performance-based incentives and bonuses.
- Lead the onboarding process for new customers, ensuring a smooth and engaging experience.
- Provide personalized training and support to help customers understand and use our products effectively.
- Develop onboarding materials, including guides, webinars, and video tutorials.
- Act as the primary point of contact during the onboarding phase, addressing questions and concerns promptly.
- Monitor customer progress and proactively identify potential roadblocks to success.
- Collaborate with customer success, sales, and product teams to optimize the onboarding journey.
- Excellent communication and relationship-building skills
- Strong ability to simplify complex concepts for customers
- Proactive problem-solver with a customer-first mindset
- Highly organized with the ability to manage multiple onboarding projects simultaneously
- Experience in customer onboarding, training, or support is a plus (but not required)
- Paid training and continuous mentorship
- Health insurance and retirement plan options
- Opportunities to grow into leadership and strategic roles
🚀
Ready to Make an Impact?
If you’re excited to help customers get started and succeed with our products, we’d love to hear from you!
👉
Apply now and join us as a Customer Onboarding Specialist—where first impressions create lasting success.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×