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Remote Voice of Customer Management Consultant

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: Nationwide Mutual Insurance Company
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading mutual insurance company in Columbus, Ohio is seeking a Consultant for Voice of Customer Management. In this role, you will drive customer-focused initiatives and manage VOC platforms to derive insights for engagement improvement. You will collaborate with cross-functional teams to build and maintain insights dashboards, and facilitate communication between stakeholders. Candidates are preferred to have an undergraduate degree and significant experience in data analysis and project management.

Competitive salary and benefits included.
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