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Front Desk Clerk Remote
Remote / Online - Candidates ideally in
Rolling Meadows, Cook County, Illinois, 60008, USA
Listed on 2026-01-12
Rolling Meadows, Cook County, Illinois, 60008, USA
Listing for:
Sdevops
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Responsibilities
- The chance to work 100% from the comfort of your home via a personal computer
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- High school diploma or equivalent.
- Excellent communication and organizational skills
- Exceptional customer service skills and able to interact in a positive and professional way.
- Customer service background preferred.
- Strong listener with the ability to empathize and problem-solve.
- Basic computer proficiency.
- A passion for fitness and health.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
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