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Customer Success Mgr./ CSM HelpDesk/Support Technical Support CRM System

Remote Research‑Focused Customer Success Lead

Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Alida
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company is seeking a Customer Success Manager to manage relationships and drive customer success. In this role, you will engage with customers, provide insights, and support their strategic needs. Ideal candidates will have a degree and 4+ years of experience in a fast-paced environment. You will collaborate across functions to ensure customer satisfaction and identify growth opportunities.

The role can be performed remotely, offering a competitive salary and benefits including unlimited vacation and a 401K plan.
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