Bilingual Helpdesk Agent; EN/DE - Remote Healthcare
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-12
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Alphanumeric Systems
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Location: Town of Poland
A leading healthcare support firm is looking for a Customer Service - Level 1 Agent. This remote position, based in Poland, requires fluency in English and German to support inquiries for a major Pharma company. Responsibilities include serving as the first point of contact, managing customer inquiries with empathy, and logging cases in a ticketing system. Candidates should have strong communication skills, the ability to multitask under pressure, and a comfortable workspace.
This role offers a flexible schedule and full training.
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