Remote Technical Customer Service Manager - SaaS & Apps
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-12
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Wish A Cloud
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading SaaS company is seeking a highly experienced Technical Customer Service Manager. This remote role requires overseeing the customer service team to ensure satisfaction and collaboration with product, sales, and marketing teams. Ideal candidates will have over 8 years in customer service, with a minimum of 3 years in leadership. Strong problem-solving and communication skills are crucial for success in this dynamic environment.
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