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Bilingual Technical Support HelpDesk/Support Customer Service Rep

Remote Mandarin Customer Success Specialist

Remote / Online - Candidates ideally in
Fairfield, Fairfield County, Connecticut, 06828, USA
Listing for: Sacred Heart University
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Technical Support, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
An innovative education organization is looking for a Remote Customer Success Representative to enhance student learning experiences. This position requires fluent Mandarin speakers to assist parents and students across various platforms. Responsibilities include providing timely support, resolving concerns, and optimizing user experience. Candidates should possess solid problem-solving and communication skills, with previous experience in customer-focused roles being highly desirable. Flexible work hours offer an excellent work-life balance, making this an attractive opportunity.
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