Remote Desk Associate - CS Ops & Onboarding
Remote / Online - Candidates ideally in
Carson City, Douglas County, Nevada, 89702, USA
Listed on 2026-01-11
Carson City, Douglas County, Nevada, 89702, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading telecommunications provider is seeking a Support Desk Associate to provide back-office support for customer success professionals. Responsibilities include addressing Tier 2 CSS issues, assisting in customer onboarding workflows, and documenting interactions in Salesforce. The ideal candidate will have at least 1 year of customer support experience, strong communication skills, and an understanding of customer success methodologies. This position offers a flexible work-from-home opportunity.
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Position Requirements
10+ Years
work experience
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