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Welfare & Adviser; Hybrid​/Outreach

Remote / Online - Candidates ideally in
Ilkeston, Derbyshire, DE7, England, UK
Listing for: Citizens Advice BANES
Full Time, Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26366 - 28825 GBP Yearly GBP 26366.00 28825.00 YEAR
Job Description & How to Apply Below
Position: Welfare & Benefits Adviser (Hybrid/Outreach)
A local advice service in Ilkeston is seeking a Generalist Adviser to provide essential support to the public on welfare benefits and energy advice. The role includes face-to-face and telephone consultations, with opportunities for training available for suitable candidates. Strong communication skills and empathy are crucial for this position, which may allow for some remote working. The salary ranges from £26,366 to £28,825 per annum, depending on experience and hours worked.
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