More jobs:
Empathetic Call Centre Agent
Remote / Online - Candidates ideally in
Scotland, UK
Listed on 2026-01-11
Scotland, UK
Listing for:
Encore Capital Group
Full Time, Remote/Work from Home
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Bilingual
Job Description & How to Apply Below
A leading financial services firm is seeking dedicated Call Centre Agents in Glasgow. In this role, you will provide empathetic support to vulnerable customers, handling both inbound and outbound calls, conducting affordability assessments, and helping create tailored repayment plans. The position offers a salary starting from £25,396.80, a generous bonus scheme, and benefits including 31 days holiday and hybrid working options.
Join a supportive team committed to making a positive impact on customers' financial journeys.
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